Website privacy policy

Version 1.2 Release date 10th July 2018

Databoxer Limited (”We”) have made it our business to protect individuals and safeguard their privacy and respect their wishes. We are committed to being transparent about what and how we do things and our corporate website is no different.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it when you visit the Databoxer corporate site (www.databoxer.com).

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Databoxer Limited of 15 Percy Street, London W1T 1DS.

INFORMATION WE COLLECT

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our site databoxer.com (Our Site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use Our Site, subscribe to a service and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.

We will only use information supplied for the stated purpose and we will only contact you for marketing purposes having received your consent first. In certain instances we may contact you to update you with information about services you have purchased but this will always be made clear when you sign up for such services and it will be provided under the grounds of legitimate interest.

Information we collect about you. With regard to each of your visits to Our Site we will automatically collect the following information, this will always be anonymised and cannot be traced back and will only be used for the purposes of improving our website and understanding how users interact with it:

COOKIES

Our website uses cookies. For detailed information on the cookies we use, how you can manage these cookies, and the purposes for which we use them see our Cookie Policy at the end of this page.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us

We will use this information:

Information we collect about you

We will use this information:

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

To manage our business we use a number of third party services who process your data on our behalf. This is for tasks such as email database management and Customer Relationships Management. These services cannot share your data with anyone.

We will disclose your personal information to third parties:

If Databoxer Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms and Conditions of Supply and other agreements; or to protect the rights, property, or safety of Databoxer Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (”EEA”), in this case we will provide appropriate safeguards in relation to the transfer. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things and the provision of support services. In all cases where We or our suppliers or sub-contractors store information outside the EU We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that the contracts we have with such parties embodies Model Clauses or is engaged in under Privacy Shield.

We will store data that is related to you and any services or goods you may have purchased from us for a maximum of 12 months, prior to this time limit will will seek permission to use and store the data for a further 12 months. If you do not give repeated permission your data will be deleted from our systems.

DATA SECURITY

Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access and any data we store about you will be encrypted at rest.

YOUR RIGHTS

We will always inform you before collecting your data of any use we may make of that data or if we intend to disclose your information to any third party for such purposes.

Should we send you information and you no longer wish to be contacted please contact us by email (info@databoxer.com)

OTHER SITES REFERENCED ON DATABOXER.COM

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you and your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page. Where this affects the consents needed from you then we will seek your renewed permission the next time you visit the website.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@databoxer.com.

Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below:

Analytical cookies

Cookie name
_gid
Provider
Google Analytics
Purpose
Google Analytics user identification
Expiry
24hrs
More information
Analytical cookie
Cookie name
_gat
Provider
Google Analytics
Purpose
Used to throttle the request rate - limiting the collection of data on high traffic sites.
Expiry
10 minutes
More information
Analytical cookie
Cookie name
_ga
Provider
Google Analytics
Purpose
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports
Expiry
2 years
More information
Analytical cookie
Cookie name
nQ_visitId
Provider
Albacross
Purpose
Analytics tool to help identify potential B2B customers
Expiry
Unlimited
More information
Analytical cookie
Cookie name
nQ_cookieId
Provider
Albacross
Purpose
Analytics tool to help identify potential B2B customers
Expiry
Unlimited
More information
Analytical cookie

Targeting cookies

Cookie name
Lang
Provider
syndication.twitter.com
Purpose
This domain is owned by Twitter. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Session
Expiry
Session
More information
Advertising cookie
Cookie name
Lang
Provider
cdn.syndication.twimg.com
Purpose
This domain is owned by Twitter. Where twitter acts as a third party host, it collects data through a range of plug-ins and integrations, that is primarily used for tracking and targeting. Twitter does not currently provide information on the use of specific cookies.
Session
Expiry
Session
More information
Advertising cookie